Contact Us

For all inquiries, questions, concerns, or support requests, please contact us using the information below:

Ekovara LLC
Email: support@ekovara.com
Phone: (720) 263-2296
Business Hours: Monday – Friday, 8:00 AM – 9:00 PM Mountain Time (MT), excluding U.S. federal holidays
Response Time: We strive to respond to all inquiries within 1–2 business days. During peak periods or holidays, please allow up to 3–5 business days.

Customer Support

For the fastest response, please email us at support@ekovara.com with the following information, or call us at (720) 263-2296 and leave a voicemail if we can't answer:

• Your order number (if applicable)
• A detailed description of your inquiry or issue
• Any relevant photos or documentation
• Your preferred resolution

Order-Specific Inquiries

• Order status or tracking: Please include your order number and email address used at checkout
• Returns or exchanges: Please reference our Return Policy and include your order number
• Shipping issues: Please include your order number and tracking information
• Product questions: Please specify the product name or SKU

Legal Notices

For legal notices, including copyright infringement claims, trademark disputes, or formal legal correspondence, please email support@ekovara.com with "Legal Notice" in the subject line.

Privacy Concerns

For questions or concerns regarding our Privacy Policy or how we handle your personal information, please email us at support@ekovara.com with "Privacy Inquiry" in the subject line.

Important Notes

• Official communication from eKovara will only come from support@ekovara.com or (720) 263-2296. Please be cautious of fraudulent communications claiming to represent our business.
• We do not provide customer support through social media platforms or third-party messaging apps.